Legal & Privacy

Cancellation policies

  • Cancellation policies may vary depending on the arrival dates and the accommodation type of your reservation. Please refer to your reservation confirmation for your cancellation policy. Should you have any questions please contact us directly.
  • Reservations with a non-refundable rate will incur a full stay charge upon cancellation.

Payment policies

  • To secure a reservation we require a deposit payment of 50% of the total accommodation fee, this payment is due at the time of reservation. On arrival you will settle the remaining amount and the local city tax called Eco Tax which is €0.50 per person per night (maximum charge €5.00).
  • In case of unsuccessful deposit payments we will advise you to provide us with an alternative payment method. Should this not be arranged we will notify you that your reservation will be cancelled due to non-payment.
  • Any extra charges (e.g. minibar, laundry) incurred during your stay with us will be due at the time of check out.


Privacy Policy

  • We are committed to protecting our visitors’ privacy and we will not share your any personal details with third parties.


  • Complimentary Wi-Fi Internet Access is available throughout the property.
  • The property is non-smoking however smoking is allowed on the balconies. All rooms have balconies.
  • Reception is open between 07:30 – 0:00. Outside of reception hours guest are able to contact our team on a dedicated phone line in case of emergencies.
  • Laundry service is available for an additional charge upon request.

Check in / check out

  • Check-in is available from 15:00. Should you arrive earlier, we can’t guarantee that your room will be ready, however we are more than happy to keep your luggage until Check-in time.
  • Please note that our reception service is available until 0:00. Should you arrive after midnight we will inform you about our late check-in process which is very secure and safe. We will advise you of the entry codes to our property via email or text message prior to your arrival.
  • Check-out is at 10:00am. A late check-out option can be arranged on request and it is subject to an additional charge. Check out at 12:00 is available for €30 and check out at 14:00 is available for €50.
  • Kindly be informed that we can store your luggage free of charge after you checked out.

Pet policy

  • We are sorry but no pets allowed.

Group policy

  • A reservation containing minimum 5 rooms is considered as a group a booking. We accept group bookings for adult guests only.
  • Standard payment terms apply however depending on the number of rooms reserved, special terms and conditions can be discussed.
  • The organiser / group leader agrees to inform our reception team of the guest names and allocation of rooms at least 7 days prior to arrival.